2. Information We Collect and How We Use It
Personal Information we collect about you
If you communicate with us to request information, order products or services from this Website, or ask us to resolve complaints or concerns, we may ask you to provide information such as your name, contact information and other identifying information necessary to fulfill a particular request. However, if you do not want to disclose your personally-identifiable information to us, please do not submit it.
We use personal information you provide to fulfill your request for information, products or services as per your consent (e.g. to provide customer service, confirm and fulfill your orders, ship your orders, and administer payments and possible problems and disputes with dispatchers and other service providers, etc.) We may seek your general consent to provide additional information, products or services. We give you notice of how your information will be used at the point of collection.
Other Uses of Information
We may use the personal information you provide on this Website for internal purposes, such as for website administration, data analytics and compliance purposes.
Non-Personal Information We Collect
We collect certain aggregated and non-personal information when you visit this Website. Aggregated and non-personal information does not relate to a single, identifiable visitor. It tells us information such as how many users visited this Website and which pages were accessed. By collecting this information, we learn how to best tailor this Website to our visitors. We collect this information either through "cookie" technology or with "web beacons", as explained below.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
Certain pages on this Website contain "web beacons" (also know as Internet tags, pixel tags and clear GIFs or java script equivalents). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
3. Information We Share
We do not sell or otherwise disclose information about our website visitors, except as described here. We may share the information you provide with affiliates of the Company (i.e. companies in our group) and our joint marketing partners. We may also share the information with service providers we have retained to perform services on our behalf. Examples of such services may include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service. These service providers are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement agencies following an appropriate request or (iii) when we believe disclosure is necessary to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through this Website in a manner that is consistent with this Privacy Notice.
4. How We Protect Personal Information
We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Site or any information you transmit to the Site.
5. Access and Correction
If you identify any inaccuracy in your personal information, or if you need to make a change or would like to verify such information, please contact us so that we may update your information in our records. Our contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.
6. How to Contact Us